Shipping Policy
Effective Date: April 15, 2026
Atlas PCB ships custom-manufactured PCBs worldwide. This policy explains our shipping methods, costs, timelines, and your responsibilities.
Manufacturing Time
Before shipping, your order goes through manufacturing:
| Order Type | Typical Lead Time |
|---|---|
| Standard PCB (1-2 layers) | 3-5 business days |
| Multi-layer PCB (4-8 layers) | 5-7 business days |
| HDI / High-Frequency PCB | 7-10 business days |
| PCB Assembly (PCBA) | 7-15 business days |
| Expedited (rush) | Available upon request |
Lead times begin after order confirmation, payment, and Gerber file approval. Complex designs or special materials may require additional time.
Shipping Methods & Estimated Transit Times
| Carrier | Transit Time | Tracking | Insurance | Best For |
|---|---|---|---|---|
| DHL Express | 3-5 business days | ✅ Full | ✅ Included | Fast delivery worldwide |
| FedEx | 3-5 business days | ✅ Full | ✅ Included | Fast delivery worldwide |
| UPS | 3-7 business days | ✅ Full | ✅ Included | North America, Europe |
| EMS | 7-15 business days | ✅ Basic | ❌ Optional | Cost-effective international |
| SF Express | 1-2 business days | ✅ Full | ✅ Included | China domestic only |
Transit times are estimates from the date of shipment (not order date) and do not include manufacturing time. Actual delivery may vary due to customs clearance, holidays, weather, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Package weight and dimensions
- Destination country
- Selected carrier
Estimated costs for a typical small PCB order:
| Destination | DHL/FedEx | UPS | EMS |
|---|---|---|---|
| United States | $25-40 | $28-42 | $10-18 |
| Europe | $28-45 | $30-48 | $12-20 |
| Southeast Asia | $18-30 | $20-35 | $8-15 |
| Middle East | $30-50 | $32-52 | $14-22 |
| Latin America | $35-55 | $38-58 | $15-25 |
| Australia / NZ | $28-45 | $30-48 | $12-20 |
Exact costs are shown during checkout before you complete your order. No hidden fees — what you see at checkout is what you pay.
Customs, Duties & Import Taxes
Import duties, taxes, and customs fees are the buyer’s responsibility. These charges are imposed by your local government and are not included in our pricing or shipping costs.
Please be aware:
- Most countries charge import duty on goods from China/Hong Kong
- VAT/GST may apply depending on your country
- Some carriers offer pre-paid duty options at checkout
- We provide accurate commercial invoices and HS codes to facilitate customs clearance
Common HS Code for PCBs: 8534.00 (Printed Circuits)
If you need specific customs documentation (certificates of origin, special declarations), please let us know before shipping.
Order Tracking
Every shipment includes a tracking number, sent to you via email once your order ships. You can track your package:
- On the carrier’s website (DHL, FedEx, UPS, EMS, SF Express)
- In your Atlas PCB account dashboard
Shipping to Restricted Countries
We cannot ship to countries or regions subject to comprehensive international sanctions, including but not limited to:
- Cuba, Iran, North Korea, Syria
- Crimea, Donetsk, and Luhansk regions
- Other destinations as required by applicable law
See our Export Compliance page for details.
Damaged or Lost Shipments
Damaged in Transit
- Report within 7 calendar days of delivery
- Photograph the damage and original packaging
- Email support@atlaspcb.com with photos and order number
- We will ship a replacement or issue a full refund — see our Refund & Return Policy
Lost Shipments
- If tracking shows no updates for 15+ business days, contact us
- We will work with the carrier to investigate
- If the package is confirmed lost, we reship or refund at our cost
Insurance
DHL, FedEx, UPS, and SF Express shipments include basic insurance coverage. For high-value orders, additional insurance can be arranged — contact us before placing your order.
Free Shipping
We may offer free shipping promotions from time to time. Terms and conditions for free shipping promotions will be communicated at the time of the offer.
Contact
For shipping questions or issues:
- Email: support@atlaspcb.com
- Website: https://www.atlaspcb.com/contact